Terms and Conditions
Effective Date: January 1, 2025
1. Introduction
Welcome to Nefsol ("Company", "we", "our", or "us"). These Terms and Conditions govern your access to and use of the Nefsol website, products, software, applications, consulting services, web development services, software development services, and any related services provided by Nefsol. By accessing our website or engaging our services, you agree to be bound by these Terms and Conditions.
2. Company Information
Nefsol provides professional software development, web development, cloud infrastructure, consulting, automation, and related technology services to businesses and individuals worldwide.
3. Eligibility
You must be at least 18 years old and legally capable of entering into binding agreements to use our services. By using our website or services, you represent and warrant that you meet these requirements.
4. Services
Nefsol provides services including: Custom Software Development, Website Development, Web Application Development, API Integration, Cloud Infrastructure, Software Consulting, Technical Support, Automation, and AI Integrations. We reserve the right to modify or discontinue services without notice.
5. Project Proposals and Agreements
Any proposal, quotation, or statement of work is non-binding until accepted by both parties. Changes to scope or requirements may result in revised pricing and timelines.
6. Payments
Clients agree to pay all fees specified in invoices. Failure to pay may result in service suspension, delayed delivery, or termination of agreements. All fees are exclusive of taxes.
7. Refund Policy
Due to the nature of custom software and professional services, work completed and delivered is generally non-refundable.
8. Intellectual Property
Upon full payment, ownership of custom deliverables transfers to the client. Nefsol retains ownership of its internal frameworks, proprietary tools, reusable code libraries, and independent methodologies.
9. Open Source Software
Projects may include open-source components governed by their respective licenses, which remain subject to their original terms.
10. Client Responsibilities
Clients must provide accurate information, respond in a timely manner, and ensure they have the rights to any materials supplied to Nefsol.
11. Acceptable Use
You agree not to violate laws, attempt unauthorized access, interfere with operations, or use services for unlawful purposes.
12. Data Protection and Privacy
We process personal information in accordance with our Privacy Policy, aiming for compliance with GDPR, UK GDPR, and US privacy laws.
13. Cookies
Our website uses cookies for functionality, analytics, and performance. Details are available in our Cookie Policy.
14. Third-Party Services
Our services rely on third-party providers (hosting, payment processors, etc). Nefsol is not responsible for the actions or availability of these third parties.
15. Confidentiality
Both parties agree to maintain confidentiality of non-public information. Disclosure is only permitted with consent, by law, or to professional advisers.
16. Disclaimer of Warranties
Services are provided "as is". Nefsol disclaims all warranties and does not guarantee uninterrupted operation, error-free services, or specific business outcomes.
17. Limitation of Liability
Nefsol is not liable for indirect, consequential, or special damages, or loss of profits. Total liability shall not exceed the amount paid in the preceding 12 months.
18. Indemnification
You agree to indemnify Nefsol from claims arising from your use of services, violation of these terms, or infringement of third-party rights.
19. GDPR Rights for EU Users
EU users may request access, correction, deletion, restriction, portability, or objection regarding their personal data via our Contact page.
20. California Privacy Rights
California residents have specific rights regarding access, deletion, and disclosure of personal information under applicable state laws.
21. Termination
Nefsol may suspend or terminate access if terms are violated, fraud is suspected, or for system security.
22. Governing Law
These Terms are governed by the laws of the jurisdiction in which Nefsol is legally established.
23. Changes to These Terms
We may update these terms. Continued use of our services after updates constitutes acceptance of the revised Terms.
24. Contact Information
For questions, contact Nefsol through our website. By using our services, you acknowledge that you have read and agreed to these Terms.
Contact Information:
legal@nefsol.com